consumer

Apple warranty policies criticised by European consumer agencies

by Adam Banks on 20 March 2012 in News

Before Christmas, as we reported, Apple was fined €900,000 by Italy’s antitrust regulator, the AGCM, for failing to explain customers’ statutory rights and selling them AppleCare warranties that partially duplicated the vendor’s existing obligations. Now the controversy has spread across Europe. On 19 March, 11 national consumer authorities – via the European Consumers’ Organisation, BEUC [...]

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