AppleCare

Apple warranty policies criticised by European consumer agencies

by Adam Banks on 20 March 2012 in News

Before Christmas, as we reported, Apple was fined €900,000 by Italy’s antitrust regulator, the AGCM, for failing to explain customers’ statutory rights and selling them AppleCare warranties that partially duplicated the vendor’s existing obligations. Now the controversy has spread across Europe. On 19 March, 11 national consumer authorities – via the European Consumers’ Organisation, BEUC [...]

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AppleCare adds free Tech Tool

by Simon Aughton on 6 September 2010 in News
Thumbnail image for AppleCare adds free Tech Tool

Apple has added a free disk diagnostic and recovery utility to AppleCare, its extended warranty programme. Micromat’s TechTool Deluxe allows you to test a Mac’s critical system components, such as the processor, RAM (memory), VRAM (video memory) and the hard disk. It can also repair your computer’s disk structure and rebuild its directories as necessary. [...]

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